Universal Service Programs Contact List  

Holly O'Higgins, USF Director
email: Holly.OHiggins@wisconsin.gov
phone: (608) 276-9486
USF TEPP Line: (608) 231-3305​

Connect with Holly on the following USF issue areas:

• General Issues
• Lifeline Low Income Programs
• Nonprofit Access
• TEPP: Telecommunications Equipment Purchase Program
• Other services for the hearing impaired and persons with other disabilities
• CapTel Phone: Waiver of changes for second line
• USF Provider Reimbursement

Dennis Klaila, Telemedicine Grant Programs coordinator
e-mail: dennis.klaila@wisconsin.gov
phone: (608)267-9780
 
Pete Jahn, High Rate Assistance Credit Program coordinator
e-mail: pete.jahn@wisconsin.gov
phone: (608)267-2338  
 
Billy Mauldin, TEPP manager and 2-line Voice Carry Over coordinator
e-mail: billy.mauldin@wisconsin.gov 
phone: (608)234-4781(vp/voice)