The PSC is composed of three, full-time Commissioners that have oversight of all staff-related activities. The Commissioners' Office houses the Commissioners, their Executive Assistants, Chief Legal Counsel, Communications and Legislative Director, the Secretary to the Commission and executive support staff.
PSC staff consists of auditors, accountants, engineers, rate analysts, attorneys, planners, research analysts, economists, consumer analysts, consumer specialists, court reporters and paraprofessional and administrative support personnel. These experts work in an advisory role to the Commissioners and are housed in each of the following divisions:
Division of Business Operations and Office Management
Administrator: Eric Esser
The Division of Business Operations and Office Management (DBOM) provides the day-to-day business operations of the PSC. Within the division are the Financial Services Bureau, the Office of Business and IT Services, and the Office of Engagement and Business Services. Business management activities provided by the division include human resources and personnel management, budget and financial management, information technology, records management, staff development and training, agency engagement, space acquisition, and facilities management.
Division of Digital Access, Consumer and Environmental Affairs
Administrator: Joe Fontaine
The Division of Digital Access, Consumer and Environmental Affairs (DACEA) is responsible for ensuring customer access to essential services, analyzing environmental impact of applications before the Commission, and managing the Commission’s grant, energy innovation, and statewide energy efficiency and renewables programs. DACEA includes two bureaus and two offices: Bureau of Consumer Affairs, Bureau of Broadband, Digital, & Telecommunications Access, the Office of Environmental Analysis, and the Office of Energy Innovation. DACEA grant and customer programs include: State Broadband Expansion Grants; Universal Service Fund, including Lifeline, the Wisconsin Telecommunications Relay Service, Focus on Energy, and the State Energy Program.
Division of Energy Regulation and Analysis
Administrator: Kristy Nieto
The Division of Energy Regulation and Analysis (DERA) is responsible for supporting the mission of the Commission to assure safe, reliable and fair provision of electricity and natural gas for the customers of the utilities it regulates and ensures Wisconsin’s involvement in regional energy issues. DERA conducts financial and engineering analyses; audits and investigates electric and natural gas utilities and utility holding companies; designs electric and natural gas rates; reviews applications for construction of transmission, electric, and natural gas utility infrastructure; and oversees natural gas pipeline safety. In addition to electric and natural gas rate and tariff matters, the division provides economic and statistical analysis on the operations of investor-owned utilities. DERA staff also work directly with the Mid-Continent Independent System Operator (MISO), which operates the electric grid in Wisconsin and throughout the central part of the United States.
Division of Water Utility Regulation and Analysis
Administrator: Andy Galvin
The Division of Water (DWURA) will focus on water and sewer regulation, as well as water conservation and quality. The water team designs water rates and reviews utility applications for the construction of water infrastructure.
Office of General Counsel
Administrator: Cynthia Smith, Chief Legal Counsel
The Office of General Counsel (OGC) provides legal representation to the Commission on all matters under the agency’s jurisdiction. It advises the Commission on the substantive and procedural requirements of the statutes and administrative rules applicable to Commission proceedings and investigation; represents the agency before state and federal courts; assists in drafting Commission memoranda and decisions; and leads and coordinates the Commission’s rulemakings.