TEPP Program

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TEPP Logo

The Telecommunications Equipment Purchase Program (TEPP) is to help people with disabilities buy specialized equipment they need in order to use basic telephone services. To apply for a TEPP voucher online, use our revised online application below. If you are unable to use the online application, you can print the application form provided in pdf format and mail to the address on the form.

Contact the TEPP Administrator at TEPP@Solixinc.com if you have problems with the online application.

How to apply for a TEPP voucher


Online TEPP Application/Application Status (Use this link to apply or to check your status)
TEPP Application Form teppApp.pdf
Spanish TEPP Application Form


Voucher Application

It generally takes 3-4 weeks to receive your voucher. It will take longer to receive your voucher if you apply for TAP to cover the copay. Applications are processed in the order in which they are received and vouchers are issued on a first-come, first-served basis. Use the online application instead of mailing or faxing applications for a quicker turn around time for voucher processing.

Voucher Status

When you open the "Online TEPP Application/Application Status" (above), you can also check when you last used a TEPP voucher. Click on "Application Status" and fill in the requested information to find out when you last completed a TEPP voucher or the status of your current application. You can apply for another voucher 35 months from the voucher completed date.

Eligible Specialized Telecommunications Equipment For TEPP (September 2020)

List of eligible telecommunication equipment

Equipment not on this list may be covered, but will require preapproval and will only be considered on a case-by-case basis.

Customers are responsible for the $100 co-payment with the exception of those customers using a hard-of-hearing voucher and those customers that have received approval for TAP (Telecommunication Assistance Program). The equipment is listed by disability categories. TEPPdisabilityCategories.pdf

Please contact the TEPP administrator at (844) 411- 3861 voice, (844) 411-3862 TTY or e-mail Tepp@Solixinc.com if you have any questions.

Program Information and Informacion en Espanol

​Type of Document​​
English ​​En Espanol
TEPP Brochure​

TEPPbrochure TEPPbrochureEnEspanol
​​TEPP Demo Equipment TEPPdemoEquip
TEPPEquipEnEspanol
Vendors List TEPPvendorList

Online Vendor List​​
​ ​Vendors List (online) 
TEPP Vendor Protocols & Application
TEPPvendorProtocols​​ 
TEPP Vendor ​Cover Letter TEPPvendorCoverLetter​​

Contact Information

Contacting Solix, Inc.

Address

The USF Administrator is Solix, Inc. Vendors will redeem vouchers by sending them to Solix, Inc. at the following mailing address:

WI USF Administr​ator
Solix, Inc.
10 Lanidex Plaza west
Parsippany, NJ 07054

Phone/Fax

Solix may be contacted by phone at:

Voice (844) 411-3861
TTY (844) 411-3862
Fax (844) 411-3864

Email

Solix may be contacted via E-mail at:

Tepp@Solixinc.com

Contacting PSC

If you have any questions or need more information on TEPP, call or write to:
Public Service Co​mmission
P.O. Box 7854
Madison, WI 53707-7854
(608) 231-3305 Voice / (608) 266-3957 Fax / (608) 234-4781 VP
E-mail: pscrecordsmail@wisconsin.gov