Universal Service Fund

The Public Service Commission is responsible for the policies and procedures of the Universal Service Fund. The Fund was established under the 1993 Wisconsin Act 496 to ensure that all state residents receive essential telecommunication services and have access to advanced telecommunication capabilities. Universal Service Fund programs created by the Public Service Commission have been developed to address telecommunication needs for low-income customers, high rate areas of the state, customers with disabilities, non-profit groups and medical clinics and public health agencies.

Universal Service Fund Council

Under authority granted in Wis. Stats. §196.218(6), the Commission appoints a Universal Service Fund (USF) Council consisting of representatives of the telecommunications service providers and consumers in the state.  The majority of the USF Council members represent telecommunications consumers.  The USF Council advises the Commission concerning the administration of the USF and the content of rules promulgated under PSC 160 for that purpose.

USF Council Bylaws.pdf

Reimbursements for Telecommunications Providers

Filing for Wisconsin USF reimbursement for Lifeline, Link-Up, Two-line Voice/Speech Carryover and High Rate Assistance Credits for July 2010 and later must be done electronically:

Reimbursement for Telecommunications Providers

State USF Recovery Amounts on Customer Bills 

October 2016 letter regarding TEACH, DPI, UW assessment charge  TEACH Letter 2016.pdf

October 2016 letter regarding PSC USF assessment charge USF Letter 2016.pdf

PSC letter sent to Telecommunications Providers describing changes in assessments due to 2009 WI Act 28 (July 28, 2009)  assessmentLetter2009.pdf

State USF Recovery on Customer Bills, October 2010  USFRecovery2010.pdf