ETC: How to Apply

Q. How do providers apply for designation as an ETC? 

Petitions for ETC designation must be filed through the Commission's website, using the ​Electronic Records Filing (ERF) system. Resellers and CLECs must have received the appropriate certificate of authority from the Public Service Commission of Wisconsin. CMRS and VOIP providers must be registered with the PSCW. Information on certification of resellers is here, certification of CLECs is here, registration of CMRS is here and registration of VoIP providers is here

​All petitions for ETC designation must contain the following: 

  • The provider's PSCW utility number. 

  • The provider's legal name, as well as any d/b/a names the provider will be using. 

  • The following contact information: 

    • Name, address, phone number and email address for the consultant, if any, filing the application. 

    • Name, address, phone number and email address for the company official signing the affidavits. 

    • Name, address, phone number and email address the Commission would contact with regulatory inquiries. 

    • The phone number, email address or website which customers would use when seeking retail service from the company. If the company has different contact points for different services (e.g. voice, broadband, low income offerings), provide each of these, and identify which customers should use which contact points. 

    • The phone number, email address or website which customers would use when contacting the company with complaints or inquiries. 

  • A description of the area for which designation as an ETC is being sought. If the provider is requesting ETC designation statewide, then a statement to that effect meets this requirement. If the provider is not requesting ETC designation statewide, then a list of the exchanges, by name and CILI code, for which the provider is requesting ETC designation. A spreadsheet listing all Wisconsin exchanges, including CILI codes, serving ILEC and whether the exchange is rural or non-rural, is here​. If the provider is seeking designation for only portions of rural ILEC service territories, or for only portions of exchanges, then the provider must receive the appropriate FCC forbearance. If the provider is seeking designation on a census block basis, it must provide an electronic list of census blocks. If requesting designation on a census block basis, the provider must also request a waiver of Wis. Admin. Code § PSC 160.13(5)(b). 

  • A commitment that the provider will use the National Verifier to verify eligibility for Lifeline customers. . Verification that the provider will advertise the availability of its services, including a description of and charges for lifeline service, as required by state and federal rules. (Wis. Admin Code § PSC 160.13(2)(a)(2) and 47 CFR § 54.201(d)(2).) 

  • Confirmation that the provider meets the federal requirement that it provide service, at least in part, over its own facilities. This requirement can be met by: 

    • A description of how company-owned transmission facilities would be used for calls placed by or to a Wisconsin customer. Such facilities need not be in Wisconsin. For example, if a company has local loops in another state, a call from a Wisconsin customer to the applicant's customers in that other state would travel over those local loops. This description must include identification of the facilities involved. The company should submit at least one invoice for the services in support of this claim. Invoices may be filed confidentially. 

    • For companies availing themselves of the federal forbearance for providers who have had compliance plans approved by the FCC, a link to the approved compliance plan and a link to the FCC order approving that plan. 

  • Verification that the provider will meets FCC requirements for ETCs, including: 

    • Offering voice telephony service as currently defined by the FCC. 

    • Offering broadband as required by the FCC.
    • Satisfying applicable consumer protection and service quality standards. 

    • Complying with the service requirements applicable to the support that it receives. Demonstrate its ability to remain functional in emergency situations. 

    • If the company is requesting eligibility for high cost support, if must also file the information which would be required to comply with 47 CFR § 54.101, 47 CFR § 54.201, 47 CFR § 54.202 and 47 CFR § 54.207. Specifically, providers requesting high cost ETC designation should file a five-year investment plan consistent with 47 CFR § 54.202(a)(1)(ii). 

  • Verification that the provider meets FCC requirements relating to financial and technical capability, including:
    • Prior offerings of Lifeline service. 

    • Length of time provider has been in business. 

    • Whether the provider relies primarily or exclusively on Lifeline customers. 

    • Extent of revenue derived from non-Lifeline sources. 

    • Description and status of any FCC enforcement action involving the provider. 

  • Verification that the provider (except federal-only ETCs) will meet all state requirements found in Wis. Admin. Code PSC s. 160.13.​​

  • Verification that the provider will respond to Commission data requests and file responses to the Annual Questionnaire

  • An affidavit, signed by an official capable of binding the provider, that the information in the application is true and complete.​