Internet Resources for Wisconsin Residents during Public Health Emergency

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PSC Internet & Phone Helpline - 608-267-3595

The PSC has established their Internet & Phone helpline for Wisconsin consumers. Please dial 608-267-3595 to speak with dedicated PSC staff or leave a voicemail.

Phone: 608-267-3595


CountyCoverageCover v1_0.pngWisconsin Public WiFi Locations Map

This mapping tool displays public WiFi locations that have been self-reported by entities and indivuduals to the PSC. The map displays hundreds of locations where citizens can go to use WiFi when it is not available at home while also maintaining social distancing during the COVID-19 public health emergency.

New locations are being added as they become available. Charter​ and Comcast/Xfinity also have mapping tools displaying their own WiFi locations in Wisconsin communities.

Wisconsin Public WiFi Locations Map Website​

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Note: It is time to participate in the 2020 Census. While using internet access, please remember to respond to the Census online, by phone, or by mail. Visit wicount.wi.gov or 2020census.gov​ for more information​.




Internet Service Provider Offers

Several Internet Service Providers (ISPs) are offering free or low-cost internet access options in response to the COVID-19 health emergency. These services are offered in the areas each ISP serves, or as otherwise described.

This listing will be updated as more information becomes available. This list is not guaranteed to be complete, or an endorsement for the companies listed. The PSC is not liable for inaccuracies. If you are aware of any additional programs, please contact the PSC.​

The maps below highlight the approximate coverage of each ISP listed in red.

CountyCoverageCover v1_0.png24/7 Telcom & West Wisconsin Telcom Coop.

24-7 & West Wisconsin Telcom will offer free broadband and WiFi access for 60 days to households with K-12, ​college students or anyone who needs a broadband connection to work remotely. Must be a new Broadband customer to qualify and where 24-7 & West Wisconsin broadband is available.

24/7 & West Wisconsin Website    Program Webpage​

To enroll, call (715) 231-2000 or (888) 247-2035.



CountyCoverageCover v1_0.pngAirFiber

After May 15th, they will continue to work with customers to try to find ways to assist. Businesses can go on seasonal disconnect if they need to during this time. AirFiber has setup an outdoor public wifi hotspot at the Superior Public Library.  They are currently adding more public hotspots and will update when complete.

AirFiber Website    Phone: (715) 395-6150​



CountyCoverageCover v1_0.pngAT&T

​Automatically waiving home Internet data overage charges for AT&T Internet customers through September 30. That means new and existing AT&T FiberSM and AT&T Internet customers can use unlimited data and won’t see overage charges on their home Internet bill through September 30.​

AT&T Website    AT&T's COVID-19 Response Page​​​    Access from AT&T Program Page​

Contact (800) 288-2020 for AT&T broadband, residential wireless, or small business services. Dial 611 from an AT&T device for wireless.

CountyCoverageCover v1_0.pngAstrea Connect

​Deploying free community Wi-Fi hot spot locations in several Wisconsin communities. For hot spot locations, click here.​

Astrea Connect Website    

Further questions can be directed to (800) 236-8434.




CountyCoverageCover v1_0.pngBaldwin LightStream

Will be extending its Tellecommute Package at 25 Mbps to customers that will be working from home or students completing online classes. They understand that there may be instances where customers find themselves facing financial difficulties so they will offer this package at no additional charge for 30 days.

Baldwin LightStream Website    Notice Regarding COVID-19

Phone: (877) 684-3346


CountyCoverageCover v1_0.pngBEVCOMM

To support customers working from home, as well as school staff and students taking part in eLearning programs, BEVCOMM is offering:

A $9.95 broadband connection for eligible low-income families working from home and for students taking part in eLearning programs. Qualifications include: must be a new customer, qualify for Free School Lunch, or the Low-Income Heating Assistance Program. Some restrictions apply.

BEVCOMM Website    BEVCOMM's COVID-19 Response


CountyCoverageCover v1_0.pngBug Tussel Wireless

To help with the challenges facing school systems during the pandemic, Bug Tussel is offering a 30% discount for the 2020-2021 school year.

- Plans are free of data limits and speed throttling.

- Existing customers qualify.

- Additional discounts available for educators.

Bug Tussel Website

If you have any qusetions or would like to check availability please contact us at 833-BTUSSEL or (877) 227-0924, or Chad.Luebke@BugTusselWireless.com​.​

CountyCoverageCover v1_0.pngCharter Communications

On September 21st, Charter announced that they are relaunching their free 60-Day Spectrum Internet & WiFi Offer to help connect new households with K-12 and College Students or Educators​

Charter Website    Press Release

Phone: (855) 243-8892​



CountyCoverageCover v1_0.pngCirrinity/Wittenberg Telephone Company

Created free Wi-FI hotspots at their two office locations. These are meant for people to use from their car in the parking lot. Several other sites have been added at other locations in the rural Antigo area.

Cirrintiy/Wittenberg Telephone Company Website    COVID-19 message from CEO​

Phone: (715) 253-2111 (Wittenberg) and (715) 623-0558 (Antigo)



CountyCoverageCover v1_0.pngHiawatha Broadband Communications (HBC)

HBC made the decision to extend their pledge to its customers and small businesses. This extension includes:

- Free broadband service to low-income households. Eligible households must have school-aged children enrolled in the free or reduced lunch program or the Telephone Assistance Plan (TAP).

- Maintaining free access to Community Wi-Fi hotspots. For a list of locations visit the HBC Website.

- Temporarily suspending disconnections of service due to failure to pay and waiving late fees for customers.

HBC Website

If you have any questions regarding the program, please call HBC at (888) 474-9995.​

CountyCoverageCover v1_0.pngMercury Network

In response the need for continuing education during the COVID-19 crisis, Mercury Network is making available a 60 day credit on new high-speed Internet service agreements for all K-12 and full-time college students.

This credit is available until further notice. Please be sure to mention the "Education Credit" when calling.

Mercury Network Website    Phone: (920) 686-4800, Option 2



CountyCoverageCover v1_0.pngMHTC

For new customers that need to have access for a K-12 student, agree to a six month contract and receive six months at half price.

MHTC Web​site​    MHTC Website for Connecting Students    Phone: (608) 437-5551



CountyCoverageCover v1_0.pngVerizon

Starting July 1, customers who signed up for the Pledge will automatically be enrolled in Verison's Stay Connected repayment program to provide options to stay connected.​

Verizon Website    Verizon's Response: COVID-19

We're here. And we're ready. - Annoncement from Verizon

Residential & Small Business Announcement from Verizon

Verizon Helps Eliminate Worry for Customers During Time of Great Need​


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WiConnect Wireless

Offering free installation ($150 dollar discount) for customers with kids without internet.

WiConnect Website

Phone: (608) 524-1579​


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​​Additional Internet Resources

CISCO

They are providing free offerings and cloud-based services across Webex, securi​ty solutions, and more.

Free Video Conferencing Solutions    Free Security Offerings

Program Website


human-I-T

Through human-I-T, access Sprint 4G LTE wireless service with a WIFI hotspot, provided by Mobile Citizen. Speed varies with tower coverage. No data limitations.

human-I-T​ We​bsite

Program Website


PCs for People

Through PCs for People, access Sprint 4G LTE wireless service with a WIFI hotspot, provided by Mobile Beacon. Speed varies with tower coverage. No data limitations. $15 per month plus initial $80 purchase cost of modem.

PCs for People Website

Program Website



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