The Affordable Connectivity Program (ACP) is winding down
The Federal Communications Commission (FCC) benefit program that is helping qualified households to afford a broadband plan is projected to run only through April 2024, due to a lack of additional funding from Congress.
Households currently enrolled will continue to receive their ACP benefit through the end of the program.
Visit ACP Wind-Down Fact Sheet,
Hoja informativa sobre el fin del programa ACP,
ASL Video
Discount Details
Consumers that are enrolled in the ACP will continue to receive their benefit on their internet service through April 2024. This date is an estimate and may change.
The ACP provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Available for households is also a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers after the household contribution up to $50 toward the purchase price.
The ACP is limited to one monthly service discount and one device discount per household. A household can receive both the ACP benefit and the Lifeline benefit.
The Lifeline Program is not ending, and households enrolled in the Lifeline program will not lose their Lifeline Discount.
ACP & Lifeline FAQs |
ACP y Lifeline: Preguntas Frecuentes
Eligibility
Enrollment in the ACP is closed. The ACP program stopped accepting new enrollments on February 8, 2024.
Visit: Federal Communication Commission (FCC), Universal Service Administrative Co. (USAC),
Frequently Asked Questions and Answers,
Preguntas frecuentes sobre el fin del programa ACP
Wisconsin Provider
Participation in the ACP benefit program by internet service providers was voluntary by the company. A list of approved, participating providers, service type, and whether or not they were offering devices, was available by visiting
USAC Companies Near Me.
Starting late January 2024, and during the ACP wind-down period, households that are currently receiving amonthly ACP benefit should start to receive notices from their internet company (via email or via mail) with information about the end of the ACP benefit. The notices will tell households that:
- The ACP is ending.
- The impact on their bill.
- The date of the last bill they will receive that includes the ACP benefit, and
- That the customer may change their service, or close service after the end of the ACP.
ACP households may also switch their internet plans without penalty.
Households can contact their internet company for questions about how the end of the ACP will affect their monthly bill and to ask about available options.
For issues with your ACP provider not following FCC wind-down proceedings, submit a complaint here or visit the FCC Consumer Complaint Center at https://ConsumerComplaints.fcc.gov
More Information
Visit
www.fcc.gov/acp to access answers to frequently asked questions and other guidance about the ACP wind-down process, including what households need to know about retaining internet service after the end of the ACP.
Contact USAC directly for any other questions about the ACP wind-down. Households can call the ACP Support Center at (877) 384-2575 for more information about their benefit. ASL Video Call: 1-844-432-2275.