Water Utility Training

Important Links

• Water Research Foundation Report: Defining a Resilient Business Model for Water Utilities

• Water Research Foundation Video: Financial Benchmarking for the Water Industry

• Water Research Foundation Video: New Business Models for the Water Industry

• EPA Water Infrastructure and Resiliency Finance Center

In September 2016, the PSC hosted a workshop and webinar on water loss control. The workshop was videotaped and is available as a four-part series on the Alliance for Water Efficiency's YouTube Channel:

• Part I: Welcome, Water Audits, Water Loss, Non-Revenue Water, Water Balance

• Part II: Performance Indicators, Data Validity Grading, Component Analysis of Real Losses

• Part III: Intervening Against Water Losses and Regional Case Studies: Madison and Ann Arbor

• Part IV: The Bigger Picture: Lead Service Lines, Water Loss Control from the Regulator’s Perspective, Policy and Regulatory Issues

The Environmental Finance Center Network has archived webinars available on water loss control:

• An Introduction to Strategic Water Loss Reduction – Understanding the Problem

• Strategies to Address Real Losses

• Strategically Applying Water Loss Reduction Strategies

• On November 15, 2017, the PSC hosted a workshop on asset management. The free workshop was provided through a small systems training grant from the Environmental Protection Agency and in partnership with the Environmental Finance Center Network, the Wisconsin Section of the American Water Works Association, and Wisconsin Department of Natural Resources. The video is available from the DNR here. While the daylong workshop covers an array of asset management topics, viewers can scroll to particular topic sections indicated by the yellow tabs at the bottom of the screen.

• PSC Water Utility Meeting - July 2020
• PSC/Water Utility Consultants Meeting - August 2019
• PSC Reporting and the M36 Audit - November 2018
• Practice and Procedure Before the PSC: Tips for Presenting Your Case Effectively - September 2017 ​