Poverty Level Guidelines

These guidelines are used by electric, gas, and water utilities to measure a customer’s eligibility for low-income programs and assistance. They are also used by utilities to determine the level of income that corresponds to the Wisconsin Administrative Code requirements for requesting deposits and negotiating deferred payment agreements with residential customers. Additionally, the guidelines may be used by electric and gas utilities to calculate the income condition provided in the Wisconsin Administrative Code related to requesting Commission approval of a cold weather disconnection plan.

A pdf of the following table is available for your convenience. Print Table

Many answers to questions regarding this topic can also be found on the state of Wisconsin's Energy Services web site.

Please note: The Public Service Commission does not provide financial assistance to utility customers. If you are looking for assistance, please see the Financial Assistance tab.