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General Contact InformationPublic Service Commission of Wisconsin
4822 Madison Yards Way
North Tower - 6th Floor
Madison, Wisconsin 53705-9100
Phone:(608) 266-5481
General toll-free:(888) 816-3831
Fax:(608) 266-3957
Website:
http://psc.wi.gov/ |
Mailing AddressPublic Service Commission of Wisconsin
P.O. Box 7854
Madison, Wisconsin 53707-7854 |
If you experience technical difficulties with this website contact Lisa Kolosso, at (608) 266-2363 or e-mail at
lisa.kolosso@wisconsin.gov
Commission Contacts by Subject
CONSUMER INQUIRIES AND COMPLAINTS
Consumer complaints can be handled most efficiently by the PSC if they are directed to the Consumer Affairs Program.
Phone: (608) 266-2001 or (800) 225-7729
Complaints may also be submitted to the PSC via our
Consumer Complaint System |
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The PSC does NOT regulate cable TV, cellular phones and towers, internet service providers, LP gas, and fuel oil. |
PUBLIC RECORDS INQUIRIES
| | According to state law, the public may obtain access to or copies of the Commission’s public records. For more information on how to request a copy of a public record, please see the PSC’s
Public Records Policy. |
TELECOMMUNICATIONS
Accounting and Annual Reports – Telecommunications
Number Portability and Numbering Issues
Choice of Telecommunications Providers
Eligible Telecommunications Carriers
Telecommunications Competition: |
| | - Voluntary Interconnection Agreements
- Certification / Registration of Telecom Providers (CLEC, VoIP)
- Provider to Provider Complaints |
| Rural Call Completion Issues |
| | Peter Jahn | (608) 267-2338 |
Peter.Jahn@wisconsin.gov |
Arbitration/Meditation
Assessments-Telecommunications
Caller Identification (ID)
Police and Fire Protection Fee
Privacy Issues
Slamming (Unauthorized changes to long distance services)
Wireless 911 |
| | Dennis Klaila | (608) 267-9780 |
Dennis.Klaila@wisconsin.gov |
| TRS (Telecommunications Relay Services): |
| | - General Issues
- Telecommunications Equipment Purchase Program (TEPP) and other services for the deaf, hard of hearing and other persons with disabilities |
| | Billy Mauldin | (608) 234-4781 (VP/Voice)
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Billy.Mauldin@wisconsin.gov |
| | USF TEPP Line | (608) 231-3305 (voice) | |
| Universal Service Programs: |
| | - General Issues
- Lifeline & Link-Up Low Income Programs
- Nonprofit Access and Telemedicine Grant Programs
- Telecommunications Equipment Purchase Program (TEPP) and other services for the deaf, hard of hearing and other persons with disabilities |
| | Holly O’Higgins | (608) 267-9486 (Voice)
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Holly.OHiggins@wisconsin.gov |
| | USF TEPP Line | (608) 231-3305 (voice) | |
| VoIP (Voice over Internet Protocol) |
| | Pete Jahn | (608) 267-2338 |
Peter.Jahn@wisconsin.gov |