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Contact Us

The Public Service Commission of Wisconsin office is located in Madison

General Contact Information

Public Service Commission of Wisconsin
4822 Madison Yards Way
North Tower - 6th Floor
Madison, Wisconsin 53705-9100

Phone:(608) 266-5481
General toll-free:(888) 816-3831
Fax:(608) 266-3957
Website: psc.wi.gov

Mailing Address

Public Service Commission of Wisconsin
P.O. Box 7854
Madison, Wisconsin 53707-7854

Consumer Inquiries and Complaints

Consumer complaints can be handled most efficiently by the PSC if they are directed to the Consumer Affairs Program.
NOTE: The PSC does NOT regulate cable TV, cellular phones and towers, internet service providers, LP gas, or fuel oil.

Phone: (608) 266-2001 or (800) 225-7729
Complaints may also be submitted to the PSC via the Consumer Complaint System.

Utility Inquiries

Utility staff with general questions or needing assistance with PSC compliance should contact the Utility Inquiry Line.

Email (preferred method of contact): PSCConsumerAffairsMail@wisconsin.gov
Phone: (608) 266-3766

Commission Contacts by Subject

MEDIA INQUIRIES

Communications Director
	Jerel Ballard	(608) 266-9600	Jerel.Ballard@wisconsin.gov
To View and Sign Up to Receive Press Releases
https://apps.psc.wi.gov/APPS/NewsReleases/default.aspx

PUBLIC RECORDS INQUIRIES

According to state law, the public may obtain access to or copies of the Commission’s public records. For more information on how to request a copy of a public record, please see the PSC’s Public Records Policy.

COMMISSIONERS' OFFICE - General Information: (608) 267-7898

Chairperson
	Rebecca Cameron Valcq	(608) 267-7899	Jacqueline.Gilardez@wisconsin.gov
Commissioner
	Ellen Nowak	(608) 267-7897	Heather.Young@wisconsin.gov
Commissioner
	Tyler Huebner	(608) 267-7898	Jacqueline.Gilardez@wisconsin.gov
Executive Assistant to Chairperson Valcq
	Carrie Templeton	(608) 267-7899	CarrieE.Templeton@wisconsin.gov
Executive Assistant to Commissioner Nowak
	Bob Seitz	(608) 267-7897	Bob.Seitz@wisconsin.gov
Executive Assistant to Commissioner Huebner
	Mark Bender	(608) 267-7898	Mark.Bender1@wisconsin.gov
General Counsel
	Cynthia Smith	(608) 266-1264	Cynthia.Smith@wisconsin.gov
Secretary to the Commission
	Cru Stubley	(608) 266-1265	Cru.Stubley@wisconsin.gov
Administrative Law Judge
	Michael Newmark	(608) 261-8523	Michael.Newmark@wisconsin.gov
Public and External Affairs Director
	Matt Sweeney	(608) 267-3589	Matthew.Sweeney@wisconsin.gov
Communications Director
	Jerel Ballard	(608) 266-9600	Jerel.Ballard@wisconsin.gov

DIVISION OF ENERGY REGULATION & ANALYSIS - General Information: (608) 266-5481

Administrator
	Martin Day	(608) 267-9813	Martin.Day@wisconsin.gov
For all other inquiries, including:
	- Accounting - Natural Gas - Nuclear - Pipeline Safety - Rates and Tariffs - Regional Markets - Renewable Programs and Tariffs - Strategic Energy Assessment - Stray Voltage - Transmission Planning
		(608) 266-5481	PSCDLDERAGeneral@wisconsin.gov

DIVISION OF BUSINESS OPERATIONS & OFFICE MANAGEMENT - General Information: (608) 267-0912

Administrator
	Eric Esser	(608) 267-7829	Eric.Esser@wisconsin.gov
Budget and Intervenor Compensation
	Jenna Schmidt	(608) 267-7709	Jenna2.Schmidt@wisconsin.gov
Information Technology
	Alex Fortney	(608) 267-5112	Alex.Fortney@wisconsin.gov
Records Management
		(608) 261-8524	PSCrecordsmail@wisconsin.gov
Copies of Orders and Notices
		(608) 261-8524	PSCrecordsmail@wisconsin.gov

DIVISION OF DIGITAL ACCESS, CONSUMER & ENVIRONMENTAL AFFAIRS

Administrator
	Kristy Nieto	(608)261-9419	Kristy.Nieto@wisconsin.gov
Consumer Programs
	Bradley Rose	(608) 267-9491	Bradley.Rose@wisconsin.gov
Bureau of Broadband, Digital and Telecommunications Access
	Alyssa Kenney	(608) 267-9138	Alyssa.Kenney@wisconsin.gov
Broadband Expansion Programs
	Rory Tikalsky	(608) 206-4397	Rory.Tikalsky1@wisconsin.gov
Telecommunications and Lifeline
	Peter Jahn	(608) 267-2338	Peter.Jahn@wisconsin.gov
Telecommunications Relay Service (TRS) and Telecommunication Equipment Purchase Program (TEPP)
	Billy Mauldin	(608) 234-4781 (VP/Voice)	Billy.Mauldin@wisconsin.gov
Universal Service Fund and Digital Equity
	Laura Fay	(608) 267-0913	Laura2.Fay@wisconsin.gov
Office of Energy Innovation (Focus on Energy and Other Energy Programs)
	Joe Pater	(608)266-1521	Joe.Pater@wisconsin.gov
Environmental Issues
	Adam Ingwell	(608) 267-9197	Adam.Ingwell@wisconsin.gov

DIVISION OF WATER UTILITY REGULATION & ANALYSIS

Utility Annual Reports
	DWURA Help	(608) 267-2335	PSCWaterAnnualReports@wisconsin.gov
Administrator
	vacant	(608) 266-1282
Water Programs
	Andy Galvin	(608) 267-0510	Andy.Galvin@wisconsin.gov

If you experience technical difficulties with this website contact the PSC Webmaster at PSCWebMaster@wisconsin.gov.