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Interim Procedures for Negotiations, Mediation, Arbitration
and Approval of Agreements
(Adopted on May 16, 1996 by letter order dated May 23, 1996)
1. Purpose of Procedures.
The purpose of these interim procedures is to timely implement 47 U.S.C.
§252, created by the federal Telecommunications Act of 1996 (hereinafter referred
to as "Act"), which establishes procedures to resolve disputes between
carriers, namely through voluntary negotiations or, in the case of impasse,
through state commission mediation and arbitration. This section of the Act
also provides for state commission approval of voluntary agreements. Experience
using these interim procedures in the near-term will assist the Commission
in developing final administrative rules consistent with the Act and affected
provisions of ch. 196, Stats.
2. Voluntary Negotiations
Voluntary Negotiations Defined: Negotiation is a process whereby
representatives (negotiators) of the parties in dispute (disputants) communicate
their differences to one another and with this knowledge try to resolve them.
Successful negotiations produce voluntary agreement over terms and conditions
regarding those items in dispute, which may even include methods for resolving
disputes over the interpretation and application of terms and conditions under
an existing agreement.
Initiation of Negotiation Notice to the Commission: A telecommunications
carrier or carriers requesting voluntary negotiations under §252(a)(1) should
simultaneously notify the Commission of its request of the incumbent local
exchange carrier.
Duty to Negotiate in Good Faith (or Good Faith Bargaining): For the
purpose of determining whether a telecommunications carrier has discharged
its duty to negotiate in accordance with §251(c)(1), the Commission defines
the duty to negotiate in good faith as the requirement or obligation of parties
to meet and confer at reasonable times and places with minds open to persuasion
and an eye toward reaching agreement over terms and conditions for interconnection,
services, or network elements pursuant to §251. Good faith bargaining does
not imply that either party is required to reach agreement on any proposal.
Moreover, "good faith" is not necessarily incompatible with stubbornness
or even with what an outsider may consider unreasonableness.
As an element in determining whether a telecommunications carrier has met
the obligation of good faith bargaining imposed by §251(c)(1), the Commission
may consider any party's refusal to give information about its costs or other
pertinent data upon the request of the other party, so that the requesting
party can substantiate the claims made
by the telecommunications carrier in negotiations. The Commission will adjudicate
disputes over furnishing information upon complaint of any party to the negotiations
under s. 196.37, Stats.
3. Mediation
Mediation Defined: Mediation is a process in which a neutral party assists
the disputants in reaching their own settlement but does not have the authority
to make a binding decision.
Initiation of Mediation: Any party requesting mediation pursuant
to 47 U.S.C. §252(a)(2) shall do so in writing to Commission. A copy of this
mediation request to the Commission should be simultaneously served on the
other party(ies) in the dispute. Alternatively, parties may jointly submit
in writing their request for Commission mediation.
Docketing and Assessment of Costs: Requests for mediation will be
generically docketed and costs will be directly and equally assessed to the
parties involved in the negotiation.
Appointment of Mediator(s): The Commission, or its designee, may
appoint its own staff or any competent, impartial, disinterested person of
character and ability to act as mediator in any dispute for which mediation
under the Act is available, upon the Commission's own initiative or upon the
request of the parties to the dispute. If someone other than Commission staff
is appointed as a mediator, the cost of mediation shall be shared equally
by the parties.
Role and Duties of the Mediator(s): It is the function of the mediator(s)
to encourage voluntary settlement by the parties. Mediator(s) may not compel
a settlement. Mediator(s) shall schedule meetings of the parties, direct the
parties to prepare for those meetings, hold private caucuses with each party
in an attempt to bring disputants closer together, attempt to
achieve a mediated resolution and, if the parties request, assist the parties
in preparing a written agreement.
Confidentiality: All mediators shall keep confidential all information
and records obtained in conducting mediation, provided parties have entered
into proprietary agreements and, further agreed to hold in-camera proceedings,
consistent with their obligations under 47 U.S.C. §702(b).
Mediators Acting as Arbitrators (med-arb): Mediator(s) may also be
appointed by the Commission to act as arbitrators in the same dispute if no
mediated resolution is reached. In so doing, the Commission can assign staff
to serve as both mediator(s) and arbitrator(s) in a dispute. This form of
dispute resolution is sometimes referred to as med-arb. It combines the voluntary
techniques of persuasion and discussion, as in mediation, with an arbitrator's
authority to issue a decision, when necessary.
4. Arbitration
Arbitration Defined: Arbitration is the investigatory process whereby
a dispute is submitted to one or more impartial persons (arbitrators) for decision
(award), subject to Commission approval pursuant to §252(e)
Initiation of Arbitration: The Commission will not accept and therefore
will return any petition for arbitration pursuant to §252(b)(1) that is untimely,
or that does not fully comply with the filing requirements as set forth in
§252(b)(2). A petition for arbitration shall state whether a hearing is necessary
as part of the arbitration, and shall include any request for orders for production
of information (see "Discovery" section below).
Docketing and Assessment of Costs: Petitions for arbitration will
be generically docketed and costs will be directly and equally assessed to
the parties involved in arbitration.
Appointment of Arbitration Panel: Upon receipt of a timely and complete
petition for arbitration, the Commission, or its designee, shall appoint a
chair and other members of its own staff, with or without the advice of the
parties, to serve on an arbitration panel. The size and composition of this
ad hoc arbitration panel shall be appropriate to the nature of the instant
dispute.
Arbitrators Acting as Mediators (med-arb): The arbitration panel
may request the parties to mediate prior to initiating the arbitration process
if impasse has not been reached. The parties are under no obligation to participate
in mediation as part of the arbitration process. If impasse is reached, or
after a reasonable period of unsuccessful meditation, arbitration should
proceed expeditiously.
Voluntary Agreement After the Initiation of Arbitration: If the parties
reach voluntary agreement, with or without mediation, after the initiation
of arbitration, the arbitration panel will issue a consent award. Consent
awards will be submitted to the Commission for 30-day approval or rejection
like any other arbitration award. Alternatively, the parties may jointly submit
their voluntary agreement to the Commission for 90-day approval or rejection,
along with a joint petition to dismiss the arbitration petition.
Role and Duties of the Arbitration Panel: It is the function of the
arbitration panel to decide the issues in dispute in accordance with these
procedures if the parties cannot reach voluntary agreement.
Procedural Arbitrability: Disputes over whether an issue is properly
subject to the arbitration process shall be decided by the arbitration panel
before hearing evidence on the merits of the dispute. The arbitration panel
should presume arbitrability unless a clear and convincing case is made to
the contrary by the non-petitioning party challenging procedural arbitrability.
A non-petitioning party to the negotiation will be deemed to have waived its
right to challenge procedural arbitrability if it fails do so when responding
to the petition pursuant to §252(b)(3).
Confidentiality: All arbitrators shall keep confidential all information
and records obtained in conducting mediation, provided parties have entered
into proprietary agreements and, further agreed to hold in-camera proceedings,
consistent with their obligations under §702(b).
Fact Gathering Procedures: In accordance with §252(b)(4)(B), which
requires parties to provide such information as may be necessary to reach
a decision on the unresolved issues, each arbitration panel shall investigate
and gather factual information and secure relevant argument according to the
following procedures:
Application of Procedures. The arbitration panel should apply these
hearing procedures in a manner appropriate for the issues presented, with
a view to fair, expeditious and economical conduct of the arbitration.
Parties. Only parties to the negotiations will be permitted to participate
as parties to the arbitration, unless the Commission consolidates proceedings
pursuant to §252(g). Commission staff participation is limited to those staff
members serving on the arbitration panel, except that the arbitration panel
may in a hearing call other staff members as witnesses within the scope of
47 U.S.C. §262(b)(4)(B).
Issue Determination. If, after the submission of the petition and
any response, the issues remain uncertain, or the parties have been unable
to stipulate as to a statement of issues, the arbitration panel will determine
the statement of disputed issues as part of its written award.
Factual stipulations. Whenever possible, parties should enter into
factual stipulations to expedite the arbitration. If there are no material
factual disputes, the arbitration panel may decide the disputed issues without
hearing by relying on written material submitted by the parties. If a hearing
is conducted, factual stipulations should be made a part of record of the
hearing.
Discovery. No party-to-party discovery is permitted; however, any
party to the proceeding may request the arbitration panel to order
the other party, pursuant to §252(b)(4)(B), to produce certain information
for the record. The arbitration panel may alter, amend, or supplement the
information request as it deems appropriate. Such requests should be made
in the petitioning process for arbitration (§252(b)(2)(A)).
Hearing. The arbitration panel shall attend the arbitration hearing,
if held. The chair of the arbitration panel will preside over the hearing.
Notice of Hearing. The arbitration panel will set the time and place
of the arbitration hearing upon at least 10-day written notice to the parties.
This notice will be signed by the chair of the arbitration panel.
Issue Determination. Each party shall be directed to submit an issues
statement at the beginning of the arbitration hearing. If parties cannot agree
upon an issues statement, the arbitration panel will decide how to frame the
issues as part of its written award.
Order of Presentation. The petitioning party will usually present
its case first followed by the non-petitioning party, unless otherwise determined
by the arbitration panel.
Opening Statement. Each party will be given an opportunity to make
an opening statement. Any party may waive the opportunity to make an opening
statement.
Rules of evidence. The arbitration panel should generally follow
the rules of evidence used in Commission proceedings, but need not strictly
apply those rules.
Record evidence. Testimony and exhibits or position papers will be
prefiled, as directed by, and in accordance with a schedule established and
noticed by the arbitration panel. The arbitration panel may limit the
amount of evidence presented by the parties.
Transcripts. No written transcripts will be prepared. The arbitration
panel will make a tape (audio or video) of the arbitration hearing for its
own use. Provided that it does not violate any applicable Commission agreement
for contract reporting service, a party is permitted to elect stenographic
reporting at its own expense, but a free copy must be made available to the
Commission, and a copy to any other party to the proceeding requesting same
for the customary copy charge.
Witnesses. The arbitration panel may issue subpoenas for witnesses
and may call members of the Commission staff as witnesses. Witnesses will
be sworn to tell the truth before giving testimony. Witnesses may be cross-examined
on their testimony. The arbitration panel may limit the number of witnesses
offering testimony on behalf of any party.
Participation of arbitrators in the hearing. Members of arbitrator
panel may ask witnesses questions. The arbitration panel may also require
parties to provide and submit information for the record pursuant to §252(b)(4)(B).
Argument. An opportunity for oral argument will be afforded to each
party in lieu of post-hearing written briefs. Any party may waive its opportunity
to make oral argument. Following oral argument, the record in the arbitration
proceeding will be closed. At the sole discretion of the arbitration panel,
written briefs may be substituted for oral argument.
Ex parte communications. Although arbitration under the Act is not
considered a Class I proceeding under the Wisconsin statutes, rules under
s. 227.50, Stats., governing ex parte communications will apply in these arbitration
procedures as if an arbitration were a Class I proceeding. This provision
will also apply through the Commission approval process.
Written award. The arbitration panel will timely make its decision
by applying the record evidence to the standards for arbitration set forth
in the Act by making a written arbitration award. It must be signed by at
least a majority of the arbitration panel. The written arbitration award will
be served on the Commission for its approval or rejection, the parties, and
anyone on the Commission's standing mailing list for such awards. The time
period for Commission approval shall be measured from the date of mailing.
5. Commission Approval of Agreements.
The Commission will consider receipt of an arbitration award by the
arbitration panel as a submission of an agreement for Commission approval
pursuant to §252(e)(1).
For the purpose of implementing §252(e) of the Act, amendments, addenda,
memoranda of agreement, letters of understanding and other written documents
which materially add, delete or modify provisions of an existing agreement
should be submitted to the Commission for its approval under these procedures.
Within 10 days following the issuance (mailing) of the arbitration award
or submission of a voluntary agreement for Commission approval or rejection
pursuant to 47 U.S.C. §252(e), the parties involved in the negotiations or
arbitration, and any other interested party, may submit written comments to
the Commission supporting either approval or rejection of the agreement.
The Commission will record its action in its minutes and direct that a letter
be promptly mailed to the parties advising as to approval or rejection of
the agreement. A statement of any deficiencies, as required by the Act, shall
accompany any rejection.
If the Commission rejects a voluntary agreement or arbitration award pursuant
to 47 U.S.C. §252(e), the parties may resubmit the agreement for Commission
approval within 30 days following such rejection, if the parties have remedied
the deficiencies set forth in the Commission's findings.
6. Disputes under an Existing Agreement.
To the extent the parties have not made provision for resolving disputes
arising under the terms of an existing agreement, such disputes over interpretation
and application of existing agreements may be submitted to the Commission
for arbitration under these procedures.
7.Alternative Mediation and Arbitration Procedures.
Notwithstanding any provision in these procedures, parties may propose, and
the Commission may approve, alternative mediation and arbitration procedures.
8. Amendment of Procedures.
The Commission may amend these procedures, as necessary upon due notice,
to effect the purposes of the Telecommunications Act of 1996 and provisions
of Chapters 196 and 227, Stats., as appropriate.
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