British thermal Unit (Btu)
A unit of gas measurement. It is the quantity of heat required
to raise one pound of water one degree Fahrenheit at or near its point of
Burner Tip Price
When a natural gas fired furnace or stove is turned on, gas is burned to
create heat. This burning of the fuel marks the end of a process
that sent natural gas from places such as Louisiana, Oklahoma, or Canada,
through interstate pipelines and through local distribution utility
pipes to Wisconsin residences and businesses. The price paid for
the gas that is burned is referred to as the burner tip price. Since this is
the end of the process, this price must reflect not only the cost of
the natural gas itself, but also all the costs of finding, pumping,
transporting, and delivering the gas.
Industrial customers have an opportunity to direct deliveries
of gas from a supplier other than the traditional supplier. They may
"bypass" their local distributor by tapping directly into
A unit of measurement for natural gas and water. It is short for hundred
cubic feet. The average residential household uses 100 Ccf of gas per month.
However, actual usage varies greatly with the weather.
The production of electricity and useful thermal energy from
the same energy source. Natural gas is the most common fuel in the conversion
of waste heat to electricity.
Combined Cycle Generation
A system that generates electricity using a gas turbine or a
heat recovery boiler and a steam turbine in tandem.
The price of gas at the site of production is referred to as the commodity
price or wellhead price. Of all the cost components, natural gas
commodity prices are by far the most unstable and the least predictable.
It is clear that these prices move around quite a bit from month
to month and from year to year. Natural gas price volatility is among
the highest of all commodities that are traded on major market exchanges.
The price can unexpectedly double in a matter of months. It can
also tumble by 50 percent just as fast.
A core customer means a residential or small commercial
customer who typically must take additional distributor-bundled service of
sales and transportation. Non-core refers to large commercial and industrials
customers with sufficient gas volume to purchase gas supplies and capacity
from suppliers other than the local utility.
Utility customer classes include residential, commercial,
industrial, and electric generation.
Complaint means a statement or question by any person, whether
a utility customer or not, concerning a wrong, grievance, injury,
dissatisfaction, illegal action or procedure, dangerous condition or action,
or failure of a utility to meet a utility obligation.
Customer means the party billed for payment of bills issued for
use of utility service at a given premises.