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Phone: (608)266-5481
Toll Free: (888)816-3831
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Consumer complaints can be handled most efficiently by the PSC if they are directed to the Consumer Affairs Program.
Phone: (608-266-2001 or 1-800-225-7729
TTY: 608-267-1479
 Complaints may also be submitted to the PSC via our Consumer Complaint System on this web site.
The PSC does NOT regulate cable TV, cellular phones and towers, internet service providers, LP gas, and fuel oil.
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PUBLIC INFORMATION INQUIRIES - According to state law, the public may obtain access to or copies of the Commission’s public records. For more information on how to request a copy of a public record, please see the PSC’s Public Records Policy.
Director Governmental and Public Affairs
  Timothy Le Monds (608)266-9600  
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COMMISSIONERS' OFFICE - General Information: (608)267-7898
Chairperson
  Eric Callisto (608)267-7897 Sandra.Paske@psc.state.wi.us
Commissioner
  Mark Meyer (608)267-7898 Alice.Heilman@psc.state.wi.us
Commissioner
  Lauren Azar (608)267-7897 Sandra.Paske@psc.state.wi.us
Executive Assistant to Chairperson Callisto
  Nate Zolik (608)266-5473 Nathan.Zolik@psc.state.wi.us
Executive Assistant to Commissioner Meyer
  Chela O'Connor (608)266-2307 Chela.Oconnor@psc.state.wi.us
Executive Assistant to Commissioner Azar
  Lisa Stefanik (608)267-7899 Lisa.Stefanik@psc.state.wi.us
General Counsel
  Jennifer Nashold (608)266-1264 Jennifer.Nashold@psc.state.wi.us
Secretary to the Commission
  Sandra Paske (608)266-1265 Sandra.Paske@psc.state.wi.us
Administrative Law Judge
  Edward Marion (608)261-8522 Eddie.Marion@psc.state.wi.us
Public Information Officer
  Timothy Le Monds (608)266-9600 Timothy.LeMonds@psc.state.wi.us
Communications Specialist
  Teresa Weidemann-Smith (608)266-9600 Teresa.Weidemann-Smith@psc.state.wi.us
Legislative Liaison
  Lori Sakk (608)266-1383 Lori.Sakk@psc.state.wi.us
Universal Services Manager
  Anita Sprenger (608)266-3843 Anita.Sprenger@psc.state.wi.us
Public Utility Policy Advisor
  John Shenot (608)267-3798 John.Shenot@psc.state.wi.us
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OFFICE OF GENERAL COUNSEL - General Information: (608)267-7898
Deputy General Counsel
  John Lorence (608)266-8128 John.Lorence@psc.state.wi.us
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GAS & ENERGY DIVISION - General Information: (608)266-5481
Administrator
  Bob Norcross (608)266-0699 Robert.Norcross@psc.state.wi.us
Generation
  Scot Cullen (608)267-9229 Scot.Cullen@psc.state.wi.us
Demand Side Management (Conservation)
  Carol Stemrich (608)266-8174 Carol.Stemrich@psc.state.wi.us
Electromagnetic Fields (EMF)
  William Fannucchi (608)267-3594 William.Fannucchi@psc.state.wi.us
Environmental Issues
  Kathy Zuelsdorff (608)266-2730 Kathleen.Zuelsdorff@psc.state.wi.us
Holding Company Issues
  Jodee Bartels - Gas (608)267-9859 Jodee.Bartels@psc.state.wi.us
Nuclear Issues
  Jeff Kitsembel (608)266-9658 Jeff.Kitsembel@psc.state.wi.us
Rates and Tariffs
  Jerry Albrecht - Electric
Bob Bauer - Gas		 (608)267-5111
(608)266-7686		 Jerry.Albrecht@psc.state.wi.us
Robert.Bauer@psc.state.wi.us
Renewable Energy Resources
  Jolene Sheil (608)266-7375 Jolene.Sheil@psc.state.wi.us
Restructuring of the Energy Industry
  Bob Norcross - Electric
Scot Cullen - Electric		 (608)266-0699
(608)267-9229		 Robert.Norcross@psc.state.wi.us
Scot.Cullen@psc.state.wi.us
Small Business Representative
  Candice Spanjar - Electric
Anne Vandervort - Gas		 (608)267-9537
(608)266-5814		 Candice.Spanj@psc.state.wi.us
Anne.Vandervort@psc.state.wi.us
Strategic Energy Assessment
  Christine Swailes (608)266-8776 Christine.Swailes@psc.state.wi.us
Stray Voltage
  Mark Cook
Dick Reines		 (608)267-6718
(608)267-0406		 Mark.Cook@psc.state.wi.us
Richard.Reines@psc.state.wi.us
Transmission System Planning
  Scot Cullen (608)267-9229 Scot.Cullen@psc.state.wi.us
Accounting Issues
  Tom Ferris - Electric
Ron Manke - Gas		 (608)266-1124
(608)266-0910		 Thomas.Ferris@psc.state.wi.us
Ronald.Manke@psc.state.wi.us
Pipeline Safety
  Tom Stemrich (608)266-2800 Thomas.Stemrich@psc.state.wi.us
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TELECOMMUNICATIONS DIVISION - General Information: (608)267-2893
Administrator
  Gary Evenson (608)266-6744 Gary.Evenson@psc.state.wi.us
Accounting and Annual Reports
  Christopher Larson (608)267-9508 Christopher.Larson@psc.state.wi.us
Affiliated Interest
  Christopher Larson (608)267-9508 Christopher.Larson@psc.state.wi.us
Arbitration
  Dennis Klaila (608)267-9780 Dennis.Klaila@psc.state.wi.us
Area Codes and Numbering Issues
  Kathy Bakke
 (608)267-9254
 Kathleen.Bakke@psc.state.wi.us
Assessments
  Ken Barth (608)267-2406 Ken.Barth@psc.state.wi.us
Caller Identification/ID
  Dennis Klaila (608)267-9780 Dennis.Klaila@psc.state.wi.us
Carrier Complaints
  Nick Linden (608)266-8950 Nicholas.Linden@psc.state.wi.us
Choice of Local Providers
  Ken Barth (608)267-2406 Ken.Barth@psc.state.wi.us
IntraLATA Long Distance Competition (1+)
  Peter Jahn (608)267-2338 Peter.Jahn@psc.state.wi.us
Local Exchange Competition
  - General
      Nick Linden (608)266-8950 Nicholas.Linden@psc.state.wi.us
  - Approval of Voluntary Interconnection Agreements
      Ken Barth (608)267-2406 Ken.Barth@psc.state.wi.us
  - CLEC Certification
      Ken Barth (608)267-2406 Ken.Barth@psc.state.wi.us
  - Mediation
      Nick Linden (608)266-8950 Nicholas.Linden@psc.state.wi.us
Payphone Services (COCOTs)
  Dennis Klaila (608)267-9780 Dennis.Klaila@psc.state.wi.us
Price and Alternative Regulation Plans
  Chris Larson (608)267-9508 Christopher.Larson@psc.state.wi.us
Privacy Issues
  Dennis Klaila (608)267-9780 Dennis.Klaila@psc.state.wi.us
Resellers - Long Distance and Local
  Peter Jahn
Judy Hein
Cindy Gilles		 (608)267-2338
(608)266-2655
(608)267-2893		 Peter.Jahn@psc.state.wi.us
Judy.Hein@psc.state.wi.us
Cindy.Gilles@psc.state.wi.us
Service Outages
  Judy Klug
Murugan Kollengode		 (608)267-1204
(608)267-9138 		Judith.Klug@psc.state.wi.us Murugan.Kollengode@psc.state.wi.us
Slamming (Unauthorized changes to long distance services)
  Dennis Klaila (608)267-9780 Dennis.Klaila@psc.state.wi.us
Small Telco Rate Changes
  Cindy Gilles (608)267-2893 Cindy.Gilles@psc.state.wi.us
Tariffs
  Kathy Bakke (608)267-9254 Kathleen.Bakke@psc.state.wi.us
Universal Service Programs:
  - General Issues
      Anita Sprenger (608)266-3843 Anita.Sprenger@psc.state.wi.us
  - Lifeline & Link-Up Low Income Programs
      Anita Sprenger (608)266-3843 Anita.Sprenger@psc.state.wi.us
  -Nonprofit Access and Telemedicine Grant Programs
      Anita Sprenger (608)266-3843 Anita.Sprenger@psc.state.wi.us
  - Telecommunications Equipment Purchase Program (TEPP) and other services for the hearing impaired and other persons with disabilities
      Jeff Richter (608)267-1479
(voice/TTY)		 Jeff.Richter@psc.state.wi.us
      USF TEPP Line (608)231-3305
(voice/TTY)
(608)267-1479
(TTY)		  
VoIP (Voice over Internet Protocol)
  Jeff Richter (608)267-9624 Jeff.Richter@psc.state.wi.us
Wireless 911
  Dennis Klaila (608)267-9780 Dennis.Klaila@psc.state.wi.us
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WATER, COMPLIANCE, AND CONSUMER AFFAIRS DIVISION - General Information: (608)266-3766
Administrator
  Amelia Ramirez (608)267-7829 Amelia.Ramirez@psc.state.wi.us
Consumer Programs
  Jackie Reynolds (608) 266-1267 Jackie.Reynolds@psc.state.wi.us
Low Income Issues
  Jackie Reynolds
Diane Mandell		 (608) 266-1267
(608) 261-9419		 Jackie.Reynolds@psc.state.wi.us
Diane.Mandell@psc.state.wi.us
Utility Annual Reports
  DWCCA Help (608)267-2335 arhelp@psc.state.wi.us
Deferred Expense/Amortization
  Kathleen Butzlaff (608)267-9817 Kathleen.Butzlaff@psc.state.wi.us
Water Rates
  Dave Prochaska
Vishwa Kashyap		 (608)266-5739
(608)266-2029		 David.Prochaska@psc.state.wi.us
Vishwa.Kashyap@psc.state.wi.us
Water Construction
  Peter Feneht (608) 266-5614 Peter.Feneht@psc.state.wi.us
Sewer Issues
  Vishwa Kashyap (608)266-2029 Vishwa.Kashyap@psc.state.wi.us
Water & Sewer Problems
  Peter Feneht (608) 266-5614 Peter.Feneht@psc.state.wi.us
Water Conservation Coordinator
  Jeff Ripp (608)267-9813 Jeff.Ripp@psc.state.wi.us
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ADMINISTRATIVE SERVICES DIVISION - General Information: (608)267-9812
Administrator
  Sarah Klein (608)266-3587 Sarah.Klein@psc.state.wi.us
Budget and Intervenor Compensation
  Gordon Grant (608)267-9086 Gordon.Grant@psc.state.wi.us
Copies of Orders and Notices
  Gail Fralick (608)266-3375 Gail.Fralick@psc.state.wi.us
Facilities and Parking
  Debra Weber Tomesh (608)266-3547 Debra.Tomesh@psc.state.wi.us
Information Technology
  Paul C. Newman (608)267-5112 Paul.Newman@psc.state.wi.us
Records Management
  Karl Hillman (608)267-2897 Karl.Hillman@psc.state.wi.us
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