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Consumer Information

     
   
Consumer Information

What is the PSC?
The Public Service Commission of Wisconsin (PSC) is an independent state agency that is responsible for regulating over 1,100 Wisconsin public utilities which provide electric, natural gas, combined water and sewer service and very limited aspects of local telephone service to households and businesses throughout the state.

What does the PSC do?
The PSC’s mission is to ensure that safe, sufficient, and reasonably priced utility services are provided to all of Wisconsin’s customers. Wisconsin utilities must obtain PSC approval before instituting new rates, issuing stocks or bonds, or undertaking major construction projects such as power plants, water wells and transmission lines.

Who is regulated by the PSC?
The PSC is responsible for regulating the rates, safety, adequacy and quality of service of electric, natural gas, water, combined water and sewer utilities and very limited aspects of local telephone service.  What is not regulated by the PSC?

Commission Open Meetings
Commission open meetings are generally held at the Public Service Commission (610 N. Whitney Way, Madison, WI) every Thursday. For schedules and details, visit the Event Calendar.  They are also broadcast live from the PSC.

Dockets / Cases 
The Commission makes decisions on hundreds of cases each year. When a utility submits an application, the PSC works diligently to review the need, alternatives and costs of the project and how the project will impact the citizens and businesses of the state. The public is welcome to comment and to attend the meetings.  

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