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Consumer Information

Telecommunications Equipment Purchase Program

The Telecommunications Equipment Purchase Program (TEPP) is to help people with disabilities buy specialized equipment they need in order to use basic telephone services. The TEPP is one of several different programs paid for by the Wisconsin Universal Service Fund (USF) established by the Public Service Commission. Money collected from Wisconsin telephone service providers goes into the USF.

To apply for a TEPP voucher on-line, use our revised on-line application below. If you are unable to use the on-line application, you can print the application form provided in pdf format and mail to the address on the form.

Voucher Application
It generally takes 3 to 4 weeks to receive your voucher. It will take longer to receive your voucher if you apply for TAP to cover the copay. Applications are processed in the order in which they are received and vouchers are issued on a first come, first served basis. Use the on-line application instead of mailing or faxing applications for a quicker turn around time for voucher processing.

Contact the TEPP Administrator at if you have problems with the on-line application.

Voucher Status
When you open the "On-line TEPP Application or Voucher Status" (above), you can also check when you last used a TEPP voucher. Click on "Application Status" and fill in the requested information to find out when you last completed a TEPP voucher or the status of your current application. You can apply for another voucher 35 months from the voucher completed date.

Program Information

Program Information in Spanish

  • TEPP Pamphlet PDF Document 
  • Statewide Equipment Demonstration & Loan Network PDF Document 
  • Vendors List PDF Document 

Important Notice: Starting July 1, 2016, the USF Administrator is Solix, Inc. Vendors will redeem vouchers by sending them to Solix, Inc. at the following mailing address:

WI USF Administrator
Solix, Inc.
30 Lanidex Plaza west
Parsippany, NJ 07054

Solix may be contacted by phone at:

Voice (844) 411-3861
TTY (844) 411-3862
Fax (844) 411-3864

Solix may be contacted via E-mail

If you have any questions or need more information on TEPP, call or write to:

Public Service Commission
P.O. Box 7854
Madison, WI 53707-7854
(608)231-3305 Voice
(608)266-3957 Fax

Link to Related web sites in other states: