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About Us

PSC Organizational Chart

The Public Service Commission of Wisconsin (PSC) is an independent regulatory agency dedicated to serving the public interest. The agency is responsible for the regulation of Wisconsin public utilities, including those that are municipally-owned.

Typical types of utilities regulated include electric, natural gas, telephone, water, and combined water and sewer. More than 1,100 utilities are under the agency's jurisdiction. Most of these must obtain PSC approval before:

  • Setting new Rates
  • Issuing stocks or bonds
  • Undertaking major construction projects such as power plants, water wells, and transmission lines.

The PSC works to ensure that, in the absence of competition, adequate and reasonably priced service is provided to utility customers.

In Wisconsin, most activities of the 28 electric cooperatives are not under the jurisdiction of the PSC. Energy sources like fuel oil, propane, coal, natural gas and gasoline are not under the PSC’s jurisdiction. The PSC does not regulate cellular telephones or cable television services.

Commissioners' Office Division of Regional Energy Markets Division of Energy Regulation Division of Water, Telecommunications and Consumer Affairs Office of General Counsel Division of Business and Program Management

Commissioner's Office

The Commissioners' Office is comprised of the three Commissioners, Executive Assistant to the Chairperson, Executive Assistants to respective commissioners, the Secretary to the Commission, the Legislative Liaison, the Administrative Law Judge, Director of Governmental and Public Affairs and Public Information Officer as well as the Commissioners' support staff.

For more Information on the Chairperson and Commissioners go to:

PSC Commissioners


Division of Energy Regulation - Administrator: Jeff Ripp

The Division of Energy Regulation is responsible for overseeing the rates and major construction projects for all of the state’s electric and natural gas utilities.  General questions about the Division may be directed to the (608)266-5481.  For specific questions, please refer to the PSC Contact List for contact names and phone numbers for specific topics pertaining to the electric industry.

For more information go to:
Electric Industry
Natural Gas Industry


The Division of Regional Energy Markets - Administrator - Vacant

The Division of Regional Energy Markets is responsible for all major aspects of the PSC’s wholesale energy market and regional transmission planning interaction with the Federal Energy Regulatory Commission, FERC, the Midcontinent Independent System Operator, MISO, the Organization of MISO States, OMS, the Southwest Power Pool, SPP as well as other Regional Transmission Organizations and Regional State Committees. Regulation of the electric industry has taken on a regional character requiring the PSC to be involved in these new regional and federal forums to protect ratepayer interests.

Presently the Division of Regional Energy Markets assists the Organization of MISO States OMS by co-leading four strategic issue areas: regional transmission planning, demand response, governance and budget, and resource adequacy. In addition, the Division also oversees the statutorily required preparation of a biennial Strategic Energy Assessment (SEA) that evaluates the adequacy and reliability of Wisconsin's current and future electrical capacity and supply.

Please direct any questions you may have about the Division of Regional Energy Markets to (608)266-3491. Please refer to our PSC Contact List for contact names and phone numbers for specific topics pertaining to the division’s interaction in regional electric markets and corresponding issues.


Division of Water, Telecommunications, and Consumer Affairs (DWTCA) - Administrator: Vacant

The Division of Water, Compliance, and Consumer Affairs is responsible for the regulation of water and combined water and sewer public utilities in Wisconsin. The division offers assistance to all of the state's utilities in compliance with the statutes, code, and record keeping requirements and the development of consumer affairs policies. It also coordinates consumer information and resolution of consumer complaints.

Please direct any questions you may have about the Division of Water, Telecommunication and Consumer Affairs to (608) 266-3766. Please refer to our PSC Contact List for contact names and phone numbers for specific topics pertaining to the water industry and compliance and consumer affairs topics.

For more information go to:
Consumer Information

Consumer Complaint
Water Industry


General Counsel: Cynthia Smith

The Office of General Counsel ("OGC") consists of the Commission's lawyers.    The OGC provides all legal services to the agency.    If you have any questions, please call us at (608) 266-1264 or e-mail Cynthia Smith.


Division of Business and Program Management- Administrator: Sarah Klein

The Division of Administrative Services provides the agency's human resources, information technology resources and business management services. These services include:

  • administering employee training and development, recruitment, compensation, and benefits program, and coordinating the agency's affirmative action/equal employment opportunity and employee assistance programs

  • managing the PSC's technology, data and information, including data processing services management of computer hardware and software resources, and promotion of more efficient business practices through the deployment of information technology which supports the agency's strategic business objectives; and

  • budget development, revenue collection, intervenor financing coordination, facilities management and procurement.

Administrative Services also has a central Records Management staff to provide agency staff with printing, mail and case file services. The division also provides administrative support to the Office of the Commissioner of Railroads.

If you have any questions about the Division of Administrative Services call us at (608) 266-3587. Please refer to our PSC Contact List for contact names and phone numbers for specific areas in this division.