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About Us

   
 
   


  Oversee and facilitate the efficient and fair provision of quality utility services in Wisconsin.
TO CARRY OUT OUR MISSION WE:
VALUE DIVERSITY in the work place allows employees to fully develop and contribute their individual skills in meeting the needs of our diverse customer base;
ENSURE FAIR PRICING for utility services to customers and to utility investors;
SET QUALITY STANDARDS for utility services and ensure that the standards are met or exceeded;
ENSURE RELIABILITY so there will be sufficient resources, facilities and alternatives available to meet the needs of present and future utility customers at a reasonable price;
ENSURE utility services are provided in an efficient AND environmentally responsible manner;
PROTECT the interests of both investors and customers and ensure that securities issued by utilities meet the needs of the utilities;
PROVIDE FAIRNESS in transactions between utilities and their customers, other utilities, and other entities specifically provided protection by law;
ADJUST our oversight of utilities according to the level of competition in their markets and according to the degree of customer satisfaction with their services;
EDUCATE Wisconsin citizens on utility issues and promote their involvement in our decision-making process.
In all of the above, we consider and balance diverse perspectives and we endeavor to protect the environment, and the public interest and the public health and welfare.