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About Us

Staff Contact by Issues


Phone: (608)266-5481
Toll Free: (888)816-3831


Consumer complaints can be handled most efficiently by the PSC if they are directed to the Consumer Affairs Program.
Phone: (608-266-2001 or 1-800-225-7729
TTY: 608-267-1479
Complaints may also be submitted to the PSC via our Consumer Complaint System on this web site.
The PSC does NOT regulate cable TV, cellular phones and towers, internet service providers, LP gas, and fuel oil.


MEDIA INQUIRIES - According to state law, the public may obtain access to or copies of the Commissionís public records. For more information on how to request a copy of a public record, please see the PSCís Public Records Policy.
Communications Director
  Nathan Conrad (608)266-9600


COMMISSIONERS' OFFICE - General Information: (608)267-7898
  Ellen Nowak (608)267-7899
  Phil Montgomery (608)267-7897
  Mike Huebsch (608)267-7898
Executive Assistant to Chairperson Nowak
  Bob Seitz (608)267-7899
Executive Assistant to Commissioner Montgomery
Executive Assistant to Commissioner Huebsch
  Teresa Hatchell (608)267-7898
General Counsel
  Cynthia Smith (608)266-1264
Secretary to the Commission
  Sandra Paske (608)266-1265
Administrative Law Judge
  Michael Newmark (608)261-8523
Communications Director
  Nathan Conrad (608)266-9600
Legislative Advisor
  Elise Nelson (608)267-3589


GAS & ENERGY DIVISION - General Information: (608)266-5481
  Jeff Ripp (608)267-9813
  Jim Lepinski (608)266-0478
Demand Side Management (Conservation)
  Carol Stemrich (608)266-8174
Electromagnetic Fields (EMF)
  Donald Neumeyer (608)267-9304
Environmental Issues
  Adam Ingwell (608)267-9197
Focus on Energy
  Jolene Sheil (608)266-7375
Holding Company Issues
  Jodee Bartels (608)267-9859
Nuclear Issues
  Jeff Kitsembel (608)266-9658
Rates and Tariffs
  Sam Shannon - Electric
Corey Singletary - Natural Gas
Renewable Energy Resources

Andrew Kell – Utility Scale
Kate Christensen – Distributed Generation

Small Business Representative
  Candice Spanjar - Electric
Chris Swailes - Gas
Strategic Energy Assessment
  Lori Sakk (608)266-1383
Stray Voltage
  David Hansen (608)267-3798
Transmission System Planning
  Jim Lepinski (608)266-0478
Accounting Issues
  Chris Swailes
Candice Spanjar
Pipeline Safety
  Tom Stemrich (608)266-2800


Division of Regional Energy Markets - General Information: (608)266-3491
  Janet Wheeler (608)266-2655
Executive Staff Assistant
  Alice Heilman (608)266-3491
Assistant Administrator
  Randel Pilo (608)266-3165
Policy Initiatives Advisor
  Lori Sakk (608)266-1383
Policy Initiatives Advisor
  Andrew Bohage (608)267-2190
Chief Transmission Engineer
  Donald Neumeyer (608)267-9304
Chief Economist
  Julie Urban (608)266-2072
Principal Auditor
  Gail Maly (608)267-9327
Program & Planning Analyst
  Andrew Kell (608)266-1124


  Jeff Stone (608)267-7829
Water Programs
Consumer Programs
  Carrie E. Templeton (608) 266-1267
Low Income Issues
  Kristy Nieto (608) 261-9419
Utility Annual Reports
  DWCCA Help (608)267-2335
Deferred Expense/Amortization
  Kathleen Butzlaff (608)267-9817
Uniform System of Accounts - Water
  Anne Waymouth (608)267-0913
Water Rates and Tariffs
  Dave Prochaska
Stephen Kemna
Alex Hanna
Water Utility Construction
  Peter Feneht (608) 266-5614
Sewer Complaints & Issues
  Stephen Kemna (608)266-3768
Meters, Distribution Systems, and Utility Operations
  Bruce Schmidt (608) 266-5726
Water Conservation Coordinator
  Denise Schmidt (608) 266-1282


  Sarah Klein (608)266-3587
Accounting and Annual Reports
  Duane Wilson
Ken Barth
  Dennis Klaila (608)267-9780
Area Codes and Numbering Issues
  Peter Jahn (608)267-2338
  Ken Barth
Duane Wilson
  Sarah Klein (608)266-3587
Budget and Intervenor Compensation
  Lisa Farrell (608)267-9086
Caller Identification/ID
  Dennis Klaila (608)267-9780
Carrier Complaints
  Dennis Klaila (608)267-9780
Choice of Local Providers
  Ken Barth (608)267-2406
Copies of Orders and Notices
  Gail Fralick (608)266-3375
Eligible Telecommunications Carriers
  Peter Jahn (608)267-2338
Facilities and Parking
  Debra Tomesh (608)266-5576
Information Technology
  Paul C. Newman (608)267-5112
Local Exchange Competition
  - General
  Dennis Klaila (608)267-9780
  - Approval of Voluntary Interconnection Agreements
      Ken Barth (608)267-2406
  - CLEC Certification
      Ken Barth (608)267-2406
Police and Fire Protection Fee
  Dennis Klaila (608)267-9780
Privacy Issues
  Dennis Klaila (608)267-9780
Records Management
  Teresa Weidemann (608)267-2897
Resellers - Long Distance and Local
  Ken Barth (608)267-2406
Rural Call Completion Isues
  Peter Jahn (608)267-2338
Service Outages
  Sarah Klein (608)266-3587
Slamming (Unauthorized changes to long distance services)
  Dennis Klaila (608)267-9780
  Duane Wilson (608)266-5423
Universal Service Programs:
  - General Issues
- Lifeline & Link-Up Low Income Programs
-Nonprofit Access and Telemedicine Grant Programs
- Telecommunications Equipment Purchase Program (TEPP) and other services for the hearing impaired and other persons with disabilities
      Jeff Richter (608)267-9624 (Voice)
(608)267-1479 (TTY)
      USF TEPP Line (608)231-3305
VoIP (Voice over Internet Protocol)
  Jeff Richter (608)267-9624
Wireless 911
  Dennis Klaila (608)267-9780